This is a criminal offence, you need to call 999 for the police immediately and let them know you are concerned about your safety.

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Familiarise yourself with The Silent Solution system.

This is a system for victims of domestic abuse who might be afraid of further danger and escalation of harm if they are overheard when calling 999 in an emergency. When somebody calls 999, an operator will ask which emergency service is required. If the caller is unable to audibly signal to the operator, the call will be forwarded to an operating system. If 55 is pressed by the caller, the system will detect this. The operator will then transfer the call to the relevant police force as an emergency. Once you have spoken to the Police, please send us the incident report number and the officer’s name so we can contact them. We will work with them and yourself to agree on the next steps. Learn more

Domestic abuse can take different forms, including:

  • physical abuse
  • sexual abuse
  • financial abuse
  • coercive control / emotional abuse
  • digital/online abuse
  • honour-based violence
  • forced marriage
  • female genital mutilation (FGM)

If you believe that a minor is witnessing or in the vicinity of domestic violence then you may also wish to inform your local authority’s Child Social Work department by Find your local authority

If you do not believe you can safely return to your home, you should report this to the police.

PA Housing is unable to offer temporary accommodation. If the police agree it is not safe for you to return home, you should approach your local authority for emergency accommodation, with proof of the police verification.

Although PA housing is unable to offer temporary accommodation we can offer support, advice and guidance, we have understanding members of staff who are trained in understanding the impact of Domestic abuse. If you are unable to live in your property on a more long-term basis, we may be able to help you if you have verification from the Police (or other appropriate Agency).

Please fill in our General Reporting Form or phone us on 0300 123 2221 to seek advice.

If you need support to deal with the ASB you can phone the national Victim Support line on 0808 1689 111 or if you would prefer to email or to speak to a regional team, details can be found on Victim Support

If you are, or someone you know is, a victim of domestic abuse or violence, find out how to report it and where to get help by visiting the Government website for services and information.

 

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Additional Contact Information

If you believe that this incident has been motivated by yours or someone’s disability, gender-identity, race, religion or belief, or sexual orientation, this is classed as a hate crime, please report to this to the police

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Hate Crime

Hate crime is defined as crimes committed against someone because of their disability, gender-identity, race, religion or belief, or sexual orientation. These should be reported to the police.

Hate crimes can include:

  • Threatening behaviour
  • Assault
  • Robbery
  • Damage to property
  • Inciting others to commit hate crimes
  • Harassment

 

Once you have spoken to the police, please send us the incident report number and the officer’s name so we can contact them. We will work with them and yourself to agree on the next steps.

You can make your report using our online ASB form, but delays are possible. In an emergency, you may wish to contact us by phone on 0300 123 2221.

If the behaviour has been ongoing, please complete our incident diary sheets with dates and times of the incidents and send these to us. You can do this by hand or by post, but it may be quicker to do it electronically and attach them when completing our online ASB form 

If you do not believe you can safely return to your home, you should report this to the police; PA Housing can not offer any temporary accommodation, but if the police agree that you are unsafe to return home you can approach your local authority for emergency accommodation (with proof of the police verification).  

You must report all incidents of hate crime to the police. It is reported and tracked nationally, so it is important to report any instance to them.