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PA Housing
  • Find a home

    Find a home

    Whether you're in need of one of our rented properties, are considering Shared Ownership to buy your new home, or are looking for a Mutual Exchange, we've the right option for you.

    • Looking for a home to rent?
    • Looking for a home to buy?
    • Looking for supported housing?
    • Looking to mutual exchange?
    • NHS workers accommodation
    • Right to Purchase
  • Residents

    Residents

    Whether you're a tenant, a leaseholder or a shared owner you should find all of the information that relates to you, your home and the services we provide in this section. If you can't find what you're looking for, get in touch.

    • Report a repair
    • Pay your rent
    • Your neighbourhood
    • Get more involved
    • Your communal services
    • Understanding your tenancy
    • Understanding your lease
    • Understanding your charges
  • Help and support

    Help and support

    In this section, you can access a range of services that are designed to make life easier and more convenient for you. These include financial or employment support, help getting online, help with antisocial behaviour, and information about safety in your home.

    • Financial and welfare support
    • Understanding fire safety
    • Understanding gas safety
    • Supporting your tenancy
    • Tackling antisocial behaviour
    • Ending your tenancy
  • About us

    About us

    Whether you're one of our residents wanting to know more about us as a landlord, or whether you're thinking of applying for a job with us, then you should find all the information you need to learn more about us and how we operate.

    • Our heritage
    • Our governance
    • Our investors
    • Our development
    • Our performance
    • Our policies
  • Work with us

    Work with us

    Whatever part you play in our diverse workforce, you'll know you're helping make our residents' lives better.

    • Our recruitment process
    • Our people
    • Our diversity
    • Our benefits
    • Our social responsibility
  • Contact us

    Contact us

    We know that for some of you having access to all of your information at your fingertips via My PA is the only way to go, but for others you would prefer to pick up the phone and speak to someone. We're sure we have an option that will suit you.

    • Register for My PA
    • Give us a call
    • Making a complaint
    • Send us an email
    • Write to us
    • Visit our offices
    • Accessing your data
    • Press enquires
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    Prodo Test

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  • Neighbour

    Neighbour

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  • Home
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  • Our policies

Our policies

  • Allocations Policy

    pdf | 240Kb

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  • Antisocial Behaviour Policy

    pdf | 257Kb

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  • Asbestos Policy

    pdf | 254Kb

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  • CCTV Policy

    pdf | 165Kb

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  • Commercial Boilers

    pdf | 77Kb

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  • Compensation Policy

    pdf | 101Kb

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  • Complaints Policy

    pdf | 201Kb

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  • Damp and Mould Policy

    pdf | 148Kb

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  • Data Protection Policy

    pdf | 209Kb

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  • Domestic Abuse Policy

    pdf | 278Kb

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    View online
  • Electrical Inspection and Testing Policy

    pdf | 265Kb

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    View online
  • Electrical Safety Policy

    pdf | 228Kb

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    View online
  • Equality Diversity Policy

    pdf | 4144Kb

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    View online
  • Fire Safety Policy

    pdf | 247Kb

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    View online
  • Gas Safety Policy

    pdf | 216Kb

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    View online
  • Hate Crime Policy

    pdf | 154Kb

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  • Health and Safety Policy

    pdf | 201Kb

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    View online
  • Hoarding Policy

    pdf | 182Kb

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    View online
  • Income Management Policy

    pdf | 645Kb

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  • Legionella Management Policy

    pdf | 208Kb

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  • Lift Policy

    pdf | 208Kb

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  • Management Approach in Shared Areas

    pdf | 221Kb

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  • Maintenance Policy

    pdf | 675Kb

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  • Mutual Exchange Policy

    pdf | 268Kb

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  • Neighbour Dispute Policy

    pdf | 144Kb

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  • Permanent Decant Policy

    pdf | 162Kb

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  • Recharge Policy

    pdf | 373Kb

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  • Safeguarding Policy

    pdf | 283Kb

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    View online
  • Shareholding Membership Policy

    pdf | 257Kb

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  • Temporary Decant Policy

    pdf | 194Kb

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  • Tenure Policy

    pdf | 215Kb

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  • Tree policy

    pdf | 99Kb

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  • Unacceptable Behaviour Poliy

    pdf | 204Kb

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  • Water Policy

    pdf | 221Kb

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  • Weather Conditions Management Policy

    pdf | 121Kb

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© PA Housing - Paragon Asra Housing Limited is a charitable Community Benefit Society registered under the Co-operative and Community Benefit Societies Act 2014. Registered Office: Case House, 85-89 High Street, Walton-on-Thames, Surrey, KT12 1DZ. Community Benefit Societies No. 7536. Regulator of Social Housing No. 4849 - Design by Prodo Digital

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